Business telecoms for UK SMEs

Crystaline is an independent managed IT services provider offering mobile, voice, data, cloud and unified communications support services to small and medium sized enterprises (SMEs) across the UK.

We have partnerships with all major manufacturers and network operators and are completely network independent, allowing us to provide the right solution for your small business’ needs. Whether you’re looking for a business VoIP phone system, a desk phone solution or an entire bespoke unified communications (UC) strategy, Crystaline has the knowledge and flexibility to offer the right solution at the right price with ongoing customer support.

VALUE

Managed IT services

Value Proposition Graphic

Exceptional customer service

We’re honest and transparent with our clients. Our customer helpline is friendly and responsive offering expert advice and technical assistance. Our customers are our priority.

Our service is protected through our service level agreement — the Crystaline Service Promise.

To get in touch regarding in any of our services, contact us here.

TESTIMONIALS

What Our Customers Say

Britannica

“The team at Crystaline has always been helpful to ensure we have a timely solution. They are very friendly and provide a 5 star service.”

Scientifica

“The sales, support and customer service with Crystaline is truly fantastic! From their response on emails to orders, to their quarterly visits to the office to check our account and their service. Doesn’t matter if it’s day-to-day support or the owners, you are treated the same and every customer is as important as the other.”

Mission Despatch

“We have always been impressed by Crystaline’s continual innovation and their dedication to customer service. Telephony is critical for our business and Crystaline have provided a resilient, cost-effective, first class system that helps give us a competitive edge.”

James Anderson

“We have been a client of Crystaline for 12 years now for one reason, their great customer service. They are always there at the end of the phone to discuss any issues we might have and resolve them promptly. We recently moved all our users onto Vodafone’s Unlimited data packages that gives us a great deal of assurance that our over spend is reduced.”

Styleacre

“Style Acre have been using Crystaline for some 8 years now. After initially providing mobile services, we found that the knowledge, dedication and attitude of the Crystaline staff was something that we had never experienced from other companies and subsequently enquired about other services offered.”

Age UK

“We have been with Crystaline now for the last 8 years and they have supported us through some big changes, like upgrading our entire phone system from ISDN to VoIP. If there’s a problem with a line, I can phone up, be answered within seconds and know that the fault has been logged and is being dealt with.”

Newey Group Ltd

“By far the leading service for quote, quality of service. Crystaline have given us the best service with instant availability as well as expert advice to guide us through our mobile phone transition. Would highly recommend this high quality professional service.”

Hayward Services

“Hayward Services have been working in partnership with Crystaline for over 10 years now. As a company we value longstanding relationships above all else, built on trust and flexibility. Crystaline were one of our original suppliers and have supported us throughout our growth over this time with technical advice, fast responses and a competitively priced service.”

V Group International

“Crystaline have been extremely patient and helpful in the transition of me taking over the account. We had quick responses and they made light work of what I thought would be a stressful process. Thank you for a great first experience!”

Fortitude Nicsa Global

“We recently moved our Vodafone mobile contracts over to Crystaline, and the experience has been great from start to finish. The team took the time to fully understand our requirements and identified a more cost-effective solution without compromising on service or coverage. The transition was smooth, communication was clear throughout, and we’ve already noticed significant savings on our monthly bills. Pinder and the Crystaline team have been proactive, professional, and genuinely customer-focused — we wouldn’t hesitate to recommend them to any business looking to reduce costs and simplify their mobile management.”

Heston

“Heston’s longest serving service partner… says it all.”

Elecosoft

“Crystaline have been supportive of our company mobile telecoms needs for more than 15 years and I have been privileged to work with Pinder and David for the last 10 or so of those years. Their understanding of our changing needs, and subsequent advice on the most appropriate network and package, has always been excellent. Daniella and the wider support team are knowledgeable and very responsive to our queries.”

Naxos Music UK

“We have had a long-standing relationship with Crystaline lasting many years. Their flawless customer service, outstanding technical support, and overall professionalism provides us with reassurance and dedication which is always rendered to the highest standard.”

Exabeam

“Crystaline have provided us with a company mobile phone service for almost a decade! Their team always answers any questions quickly and professionally and we really appreciate their expertise and customer-first approach.”

Classico Marble

“We have been working with Crystaline for many years, and they continue to impress us with their reliability and exceptional service. They provide all of our broadband, office telephones, and mobile services, ensuring that our communications run smoothly and efficiently every day. What truly sets Crystaline apart is their outstanding customer service. The team is always friendly, approachable, and quick to respond whenever we need assistance or advice. No issue is ever too small, and they consistently go the extra mile to make sure everything is handled promptly and professionally. We have complete confidence in Crystaline and would not hesitate to recommend them to any business looking for dependable communication solutions and a partner who genuinely cares about their clients.”

Smythson

“Crystaline has been a trusted partner for our mobile services for many years. They consistently offer competitive pricing, reliable solutions, and excellent ongoing support. Their team is always fast to respond and attentive to our needs. We truly value the relationship and highly recommend Crystaline to any business looking for a dependable telecoms provider.”