Business telecoms for UK SMEs

Crystaline is an independent managed IT services provider offering mobile, voice, data, cloud and unified communications support services to small and medium sized enterprises (SMEs) across the UK.

We have partnerships with all major manufacturers and network operators and are completely network independent, allowing us to provide the right solution for your small business’ needs. Whether you’re looking for a business VoIP phone system, a desk phone solution or an entire bespoke unified communications (UC) strategy, Crystaline has the knowledge and flexibility to offer the right solution at the right price with ongoing customer support.


Managed IT services

Value Proposition Graphic

Exceptional customer service

We’re honest and transparent with our clients. Our customer helpline is friendly and responsive offering expert advice and technical assistance. Our customers are our priority.

Our service is protected through our service level agreement — the Crystaline Service Promise.


What Our Customers Say

“The team at Crystaline has always been helpful to ensure we have a timely solution. They are very friendly and provide a 5 star service.”


Industry: Education

“The sales, support and customer service with Crystaline is truly fantastic! From their response on emails to orders, to their quarterly visits to the office to check our account and their service. Doesn’t matter if it’s day-to-day support or the owners, you are treated the same and every customer is as important as the other.”

Industry: Engineering

“We have always been impressed by Crystaline’s continual innovation and their dedication to customer service. Telephony is critical for our business and Crystaline have provided a resilient, cost-effective, first class system that helps give us a competitive edge.”
Mission Despatch

Industry: Logsitics

“We have been a client of Crystaline for 12 years now for one reason, their great customer service. They are always there at the end of the phone to discuss any issues we might have and resolve them promptly. We recently moved all our users onto Vodafone’s Unlimited data packages that gives us a great deal of assurance that our over spend is reduced.”
James Anderson

Industry: Estate Agents

“Style Acre have been using Crystaline for some 8 years now. After initially providing mobile services, we found that the knowledge, dedication and attitude of the Crystaline staff was something that we had never experienced from other companies and subsequently enquired about other services offered.”

Industry: Charity

“We have been with Crystaline now for the last 8 years and they have supported us through some big changes, like upgrading our entire phone system from ISDN to VOIP. If there’s a problem with a line, I can phone up, be answered within seconds and know that the fault has been logged and is being dealt with.”
Age UK

Industry: Charity

“By far the leading service for quote, quality of service. Crystaline have given us the best service with instant availability as well as expert advice to guide us through our mobile phone transition. Would highly recommend this high quality professional service.”

Newey Group Ltd

Industry: Horticulture

“Hayward Services have been working in partnership with Crystaline for over 10 years now. As a company we value longstanding relationships above all else, built on trust and flexibility. Crystaline were one of our original suppliers and have supported us throughout our growth over this time with technical advice, fast responses and a competitively priced service.”
Hayward Services

Industry: Professional Services