Business IT support and consultancy
Business IT support and consultancy
Crystaline’s consultancy service helps businesses of all sizes take advantage of the significant opportunities available by providing consultancy tailored to strategic goals.
We appreciate that every client is different, so we take the time to get to know each and every one to get the knowledge to offer a tai-lored, custom solution to meet your business needs.
Small enough to be flexible, large enough to deliver
After an initial consultation where we discover your requirements and technology pain points, we’ll propose and implement the best suited managed services. Through partnership with all major mobile and fixed line networks and providers, our network independence, knowledge and flexibility enables us to offer the right solution for your business’ budget and needs.
We continually check in with all of our clients through quarterly meetings to ensure their business IT set up is still the most relevant, up-to-date and effective.
How we work at Crystaline
Crystaline customer-centric approach to consultancy is maintained before, during, and after set up. We provide trusted, technical ad-vice and unparalleled personal service to guarantee that our clients’ requirements are continually met.
Our service strategy follows a proven and successful methodology:
Assess
We complete an individual assessment and business technology audit to get a comprehensive picture of your existing network architecture and business needs.
Recommend
A proposal will be submitted that will detail a tailored solution de-signed to meet business goals and meet business requirements and budget constraints.
Implement
Your account manager will work closely with all key stakeholders and your IT team to ensure all facets of the implementation pro-cess are managed successfully.
Monitor
After implementation, we observe the performance of the network and applications to ensure it is optimised and secure. Your account manager remains on hand to answer any queries.
Manage
We provide consolidated maintenance and support, which simplifies network management for your team.
Review
We continually review your set up and remain on hand to offer advice and expertise to better your set up as and when required.
To arrange an initial consultation, contact our team here.