Business telecoms case studies

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Business telecoms case studies

Our customers are our priority, and so are their business needs. We provide solutions and expert advice to a range of clients from many industries including horticulture and not-for-profit organisations, to care homes and small businesses.

Our case studies delve into the challenges our customers have faced and the cost-effective solutions we’ve delivered to resolve these issues. From a full unified communications package, including a VoIP phone system and business broadband has been required, to business mobiles and office phone systems, we’ve tackled a range of customer challenges with a futureproofed solution ready for the PSTN switch off.

Newey Group unified communications case study

Check out this video of our case study with Newey Group, where we delivered a full unified communications package using Vodafone One Net Business. This service was chosen because it offered a simple and affordable way to unify their business phone systems, ensuring their customers, employees and suppliers are seamlessly connected at all times.

Case Studies 

View and download our latest case studies below.

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Newey Group Ltd

Horticulture / Full Business Telecoms

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Style Acre

Charity / Full Business Telecoms

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Age UK

Charity / Full Business Telecoms

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Robert Langford London

Retail / Full Business Telecoms

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Shield Foods

Food & Drink / Mobile Telecoms

Testimonials

Here are some examples of testimonials from our customers.

V Group International

Crystaline have been extremely patient and helpful in the transition of me taking over the account. We had quick responses and they made light work of what I thought would be a stressful process. Thank you for a great first experience!

Verity Nash

Fortitude Nicsa Global

We recently moved our Vodafone mobile contracts over to Crystaline, and the experience has been great from start to finish. The team took the time to fully understand our requirements and identified a more cost-effective solution without compromising on service or coverage. The transition was smooth, communication was clear throughout, and we’ve already noticed significant savings on our monthly bills.

Pinder and the Crystaline team have been proactive, professional, and genuinely customer-focused — we wouldn’t hesitate to recommend them to any business looking to reduce costs and simplify their mobile management.

Rob White

Heston

Heston’s longest serving service partner… says it all.

David Jackman

Elecosoft

Crystaline have been supportive of our company mobile telecoms needs for more than 15 years and I have been privileged to work with Pinder and David for the last 10 or so of those years. Their understanding of our changing needs, and subsequent advice on the most appropriate network and package, has always been excellent. Daniella and the wider support team are knowledgeable and very responsive to our queries.

Mark Dixon

Naxos Music UK

We have had a long-standing relationship with Crystaline lasting many years. Their flawless customer service, outstanding technical support, and overall professionalism provides us with reassurance and dedication which is always rendered to the highest standard.

Clive Murrell

Exabeam

Crystaline have provided us with a company mobile phone service for almost a decade!
 
Their team always answers any questions quickly and professionally and we really appreciate their expertise and customer-first approach.

Annabella Browne

Smythson

Crystaline has been a trusted partner for our mobile services for many years. They consistently offer competitive pricing, reliable solutions, and excellent ongoing support. Their team is always fast to respond and attentive to our needs. We truly value the relationship and highly recommend Crystaline to any business looking for a dependable telecoms provider.

Alexandre Oliveira

Classico Marble

We have been working with Crystaline for many years, and they continue to impress us with their reliability and exceptional service. They provide all of our broadband, office telephones, and mobile services, ensuring that our communications run smoothly and efficiently every day.
 
What truly sets Crystaline apart is their outstanding customer service. The team is always friendly, approachable, and quick to respond whenever we need assistance or advice. No issue is ever too small, and they consistently go the extra mile to make sure everything is handled promptly and professionally.
 
We have complete confidence in Crystaline and would not hesitate to recommend them to any business looking for dependable communication solutions and a partner who genuinely cares about their clients.

Sarah Caruso

Got a business communications challenge? Crystaline can help! Fill in our contact form below and a member of our team will get in touch.